Boerne Municipal Court Customer Service Survey
Please take a moment to complete our survey to let us know how we are doing and where we need to improve. For each item below, mark the selection that best reflects your opinion, based on your experience with the court. We value your feedback and your answers to this survey will not be connected to or influence any business you have with the court.
Which option best describes your situation? (Check all that apply)
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I have a case filed against me.
I have a friend or family member with a case filed against them.
I am an attorney/attorney staff member.
I am seeking information about the court.
Which of the following ways did you interact with the court? (check all that apply)
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In person (at the clerk window)
In person (in the courtroom)
By phone
By email
Who did you interact with? (check all that apply)
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Court Clerk
Bailiff
State Prosecutor
Judge
Please rate your reaction to each statement below.
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Rows
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
I was treated with courtesy and respect.
The court staff who assisted me were knowledgeable.
The information was explained to me clearly.
The forms I needed were clear and easy to understand.
I understand what happened in my case or what I need to do next.
I was able to get my court business done in a reasonable amount of time.
I felt safe in the court.
The court brochure "Understanding Your Citation" was useful.
The court website was useful and easy to navigate.
The online payment portal was easy to use.
How could we have served you better today?
Is there a member of our staff that you would like to acknowledge for providing exceptional service?
Please share any additional comments you would like to make, if any.
If you would like someone to contact you regarding your experience, please leave your name and phone number below. If not, leave blank.
First Name
Last Name
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Submit
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